Showing posts from May, 2015
In this time and age where Social Media have become an integral part of our lives (private and professional), there is an ongoing discussion about Social ERP (sERP), social CRM (sCRM) and other “s-prefixed” systems. In this post I’d like to contribute my own definition of the “Social” tag and discuss how this could be served by web-based systems and even enhanced by SaaS communities (I use the term “SaaS communities” to show that users working on a cloud Service (public or private) form a new “closed” community which – like any other community – chooses to open up to certain other teams (a.k.a. other users) under certain restrictions and rules (a.k.a. authorizations).