SaaS: An opportunity for closer cooperation
- On-line checking of order status (much like any modern e-shop. But what if the seller doesn’t have or doesn’t need an e-shop?).
- Receipt of e-invoices. The recipients can print them or they can download them in a computer-readable format, to automate their Accounts Payable feeding.
- Overall accounting statement of the invitee. Frequently needed in some cases to reconcile customer/vendor statements (typically, this is done through emails or phone calls).
- Invitee to provide their acknowledgment that the business transaction is ready to be completed and amounts and quantities are OK. This would save time for both parties from manual corrections of errors or disputable items.
- Receive downloadable material that the customer needs, for example service manuals, marketing material etc. The vendor no longer needs to send them through email, keep “sent/not-sent” lists and in general engage its own staff.
- Automated email notifications to the customer when Accounts Receivable of the vendor mature.